Terms of service
I. General terms and conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to contracts you conclude with us as the provider (DASMO GmbH) through the website https://www.feinwaelder.de/ . Unless otherwise agreed, we object to the incorporation of any terms of your own that you may use.
(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes predominantly outside their trade or independent professional activity. A trader is any natural or legal person, or partnership with legal capacity, acting in the exercise of their independent professional or commercial activity when entering into a legal transaction.
§ 2 Formation of the contract
(1) The subject matter of the contract is the sale of goods.
(2) By listing a product on our website, we make you a binding offer to conclude a contract through the online shopping cart system on the terms stated in the product description.
(3) The contract is concluded through the online shopping cart system as follows:
The goods you intend to purchase are placed in the “Shopping cart”. You can open the “Shopping cart” using the corresponding button in the navigation bar and make changes there at any time.
After opening the “Checkout” page and entering your personal details and the payment and shipping terms, the order details are displayed in a final order summary. If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon-Payments, Sofortüberweisung), you will either be directed to the order summary page in our online shop or redirected to the website of the instant payment provider.
If redirected to the relevant instant payment system, you make the appropriate selection or enter your details there. Finally, the order details are displayed as an order summary on the payment provider’s website or after you are redirected back to our online shop.
Before submitting the order, you can check the details in the order summary again, change them (including using your browser’s “Back” function) or cancel the order.
By submitting the order using the relevant button (“Buy” or a similar label), you legally accept the offer, thereby concluding the contract.
(4) Order processing and transmission of all information required in connection with the conclusion of the contract take place by email, partly automatically. You must therefore ensure that the email address you provide is correct, that emails can be received technically, and in particular that they are not blocked by spam filters.
§ 3 Right of retention, retention of title
(1) You may exercise a right of retention only in relation to claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 4 Warranty
(1) Statutory rights in respect of defects apply.
(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage, and notify us and the carrier of any complaints as soon as possible. Failure to do so does not affect your statutory warranty rights.
§ 5 Applicable law
(1) German law applies. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country of their habitual residence (principle of the more favourable rule).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly excluded.
II. Customer information
1. Identity of the seller
DASMO GmbH
Heinrich-Fahr-Str. 1
78333 Stockach (D)
Telephone: +49 7771 9144500
Email: support@dasmo-gmbh.de
2. Information about formation of the contract
The technical steps for concluding the contract, the conclusion itself and the options for correcting errors follow the “Formation of the contract” provisions of our General Terms and Conditions (Part I).
3. Contract language and storage of the contract text
3.1. The contract language is German
3.2. We do not store the complete contract text. Before submitting an order through the online shopping cart system, you can print the contract details using your browser’s print function or save them electronically. After we receive your
order, the order details, the legally required information for distance contracts and the General Terms and Conditions are sent to you again by email.
4. Codes of conduct
4.1. We have committed to the Käufersiegel quality criteria of Händlerbund Management AG, available at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf
5. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services are stated in the respective offer.
6. Prices and payment terms
6.1. The prices stated in the respective offers and the shipping costs are total prices. They include all price components, including all applicable taxes.
6.2. Applicable shipping costs are not included in the purchase price. They can be viewed through an appropriately labelled button on our website or in the respective offer, are shown separately during the ordering process, and must be paid by you in addition unless free shipping has been promised.
6.3. You must bear any money transfer costs (bank transfer or exchange rate fees charged by credit institutions) where delivery is to an EU Member State but payment is initiated outside the European Union.
6.4. The payment methods available to you are listed under an appropriately labelled button on our website or in the respective offer.
6.5. Unless stated otherwise for a particular payment method, payment claims arising from the concluded contract are due immediately.
7. Delivery terms
7.1. Delivery terms, the delivery date and any delivery restrictions are stated under an appropriately labelled button on our website or in the respective offer.
7.2. If you are a consumer, the law provides that the risk of accidental loss or deterioration of the goods during shipping passes to you only when the goods are handed over, regardless of whether shipping is insured or uninsured. This does not apply if you independently appoint a transport company not named by the trader or another person to carry out the shipment.
8. Statutory liability for defects
Liability for defects follows the “Warranty” provisions in our General Terms and Conditions (Part I).
The original version of these terms and conditions and customer information was provided by Händlerbund. The following additional privacy notice was added on 30. September 2026 .
last updated: 27.10.2020
Additional notice: Shopify and privacy
Our online shop is hosted by Shopify. Shopify collects and processes personal data to provide the shop and enhanced services such as analytics, personalisation and advertising. This may involve information from interactions with our shop, other merchants and Shopify. Information you submit to our shop is shared for these purposes with Shopify and other third parties, which may also be located in other countries. Details, including legal bases, consent options and your rights, are explained in our Privacy Policy. Depending on your location, the options to object to or opt out of certain processing by Shopify are available through the Shopify Privacy Portal.
This notice does not replace any required consent. You can give consent for optional purposes or withdraw it for the future through the cookie settings in the footer.